- After an account refresh activity is completed in Onboarding, in SuperAdmin the corporate structure is not visible.
- In SuperAdmin, when clicking processes in Corporate Structure, it states:
Failed to show corporate structure levels.
- Within SuperAdmin a random page loading errors appears.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Onboarding
- Open a Support Incident with SuccessFactors Product Support to include the instance details.
- A Support Engineer will open a COSR ticket with the ONB Operations Team to check and reslove this issue.
SF, Success Factors, OBD, ONB, On Boarding, Super Admin , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To