SAP Knowledge Base Article - Preview

2807281 - "Mail Form Template Not Found" Though Forms are Maintained in ITSM


You have a mail form maintained and entered as the initial value on your action, but the email actions are failing with an error which reads "Mail form template not found".



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


SOLMAN, mail form, mail form template, mail forms, smartform, smart form, mail form template not found, ITSM, ChaRM, email, emails, not sending, error in ITSM notifications, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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