SAP Knowledge Base Article - Preview

2805811 - How to enable client certificate authentication for technical communication users


You would like to exchange data with the SAP Support infrastructure (e.g. "Parcelbox" or "SAP SupportHub" connection) using client certificat athentication.



SAP recommends creating a new PSE (Personal Security Environment) store called "SAPSUP" via transaction STRUST.

To do that, go to transaction STRUST and click on Environment > SSL Client Identities in the menu bar.

Click on Edit > New Entries and create a new SSL Client Identity entry:


Navigate back to STRUST and confirm that a new entry was created:



Parcelbox, certificate-based authentication, technical communication user , KBA , XX-SER-NET , Network connection , How To

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