You would like to exchange data with the SAP Support infrastructure (e.g. "Parcelbox" or "SAP SupportHub" connection) using client certificat athentication.
SAP recommends creating a new PSE (Personal Security Environment) store called "SAPSUP" via transaction STRUST.
To do that, go to transaction STRUST and click on Environment > SSL Client Identities in the menu bar.
Click on Edit > New Entries and create a new SSL Client Identity entry:
Navigate back to STRUST and confirm that a new entry was created:
Parcelbox, certificate-based authentication, technical communication user , KBA , XX-SER-NET , Network connection , How To
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