SAP Knowledge Base Article - Public

2804450 - Unknown internal server error happens in App Import Financial Plan Data

Symptom

When importing data via App Import Financial Plan Data, you get error "In the context of Data Services an unknown internal server error occurred".

Environment

  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open App Import Financial Plan Data
  2. Import plan data with downloaded template

Cause

System can only identify data with "," as separator. If the file is with other kind of separator, system can't identify and will raise error.

Resolution

To verify whether the CSV file is with correct separator, you can open the CSV file with Notepad. Then you can check the plain text of the file.

The correct format should be as below:

2019-06-13_16-04-02.jpg

See Also

Fiori app

Keywords

S4, HANA, dump, server error, F1711 , KBA , CO-OM-CCA-B , Planning , FI-GL , General Ledger Accounting , Problem

Product

SAP S/4HANA Cloud all versions