SAP Knowledge Base Article - Preview

2803641 - Diagnostic Agent fails to check the status of Host Agent with a time out

Symptom

  • The metric Host Agent Connection Status metric is red under System Monitoring:

montoring_timeout.png

  • If you check the Diagnostic Agent logs, it's possible to see this error:
[HostAgentStatusJobObserver] TIME OUT occurred for Host Agent status checker. Action took -1ms.
  • With the Diagnostic Agent logs in debug, you can see this message:
com.sap.smd.agent.plugin.connectors.webservice.WebServiceInvocationException: java.net.SocketTimeoutException: Read timed out (local port XXXXto address XX.XXX.XX.XXX (hostname), remote port 1128 to address XX.XXX.XX.XXX (hostname))


Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

 timeout, hostagent, SAPHostControlStub, WebserviceInvocationHandler , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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