SAP Knowledge Base Article - Preview

2803347 - Advanced ATP - Finding/Judging the correct incident priority!

Symptom

Finding/Judging the right priority for aATP incidents.

To ensure healthy service levels for all our customers, the priority of incidents is judged based on the Business Impact of the issue.

This KBA outlines the principles which should be used for determining the priority of aATP incidents (component CA-ATP*).


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Environment

  • S4 HANA
  • S4 HANA Cloud
  • Advanced ATP

Product

SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions

Keywords

Priorität; Meldung; Sehr Hoch; einschätzen; , KBA , CA-ATP , Available to Promise (ATP) , How To

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