SAP Knowledge Base Article - Public

2802729 - Open Content Network (OCN) Courses are not searchable in Learning by Successfactors Mobile App

Symptom

When attempting to search for Open Content Network vendor courses in the Learning by SuccessFactors Mobile Application, the courses are not showing up.

Environment

SuccessFactors Learning Management System (LMS) - b1808

Reproducing the Issue

  1. Log in to Learning by Successfactors Mobile Application
  2. As a user which has access to a catalog which has an Open Content Network vendor course, search for the course in the catalog
  3. No data is returned

Cause

Open Content Network vendor courses are currently not supported in the Learning by SuccessFactors Mobile Application which is for Validated LMS users only.

Resolution

See the current Validated Supported Mobile Features which does not list Open Content Network courses. This can be compared to the current SuccessFactors Mobile Application features.

Keywords

OCN, Mobile, Validated, Linkedin, Iphone, Validated Customers, Ipad, Learning by Successfactors missing gone not visible sf success factors lms , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning 1808