When Business Transactions (like Sales Quote or Opportunity) are set to Completed, some fields cannot be changed anymore.
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales workcenter.
- Go to the Sales Quotes view (for example).
- Open a Sales Quote in status Completed.
- Click Edit and check the field Sales Unit (for example).
Result: The field Sales Unit is greyed out and cannot be changed.
This is a standard behavior. Once an item is completed, it is not allowed to do further change to it. Fields such as Product Name, Quantity, Sales Unit are not changeable anymore.
sales quote, sales unit, sales order, opportunity, greyed out , KBA , LOD-LE-CQP , Customer Quote Processing , Problem