SAP Knowledge Base Article - Preview

2801836 - The Document Language of a Ticket Cannot be Changed

Symptom

When you are changing the Document Language within a Ticket and save the changes, the value of the field gets reset to the initial value.


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Environment

SAP Cloud for Customer - Service

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket Document Language Change Save Failed Reset Value , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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