SAP Knowledge Base Article - Public

2801727 - "Failed to upload because of an error in the plugin service" when importing data from SAP Universe in SAP Analytics Cloud (SAC)

Symptom

The following "<Query Name> has failed to upload because of an error in the plugin service" occurs in SAP Analytics Cloud (SAC).

Environment

  • SAP Analytics Cloud 2019
  • SAP BusinessObjects Business Intelligence 4.2 SP5

Reproducing the Issue

  1. Successfully create an Import Data Connection to SAP Universe.
  2. Create a model based on Import Data Connection to SAP Universe.
  3. Add any dimension and measure.
  4. Click OK.
  5. Notice the error: <Query Name> has failed to upload because of an error in the plugin service.

Cause

Necessary driver is missing.

Resolution

Installing the 32-Bit ODBC driver resolves this issue.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Acquired, BI, plugin service, error, failure, upload, failed, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0