SAP Knowledge Base Article - Preview

2801717 - Approval Status of Ticket

Symptom

You have two tickets that are very similar and do not meet the condition of any approval process of the system, however, when you check the Approval Status field, you see that they are different.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

approval process ; approval status ; ticket ; approval not necessary ; not started , KBA , LOD-CRM-SRP , Service Request Processing , How To

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