Finding/Judging the right priority for GATP incidents.
To ensure healthy service levels for all our customers, the priority of incidents is judged based on the Business Impact of the issue.
This KBA outlines the principles which should be used for determining the priority of GATP incidents (component SCM-APO-ATP*).
- SAP Supply Chain Management (SCM)
- Global ATP
KBA , SCM-APO-ATP , Global Available-to-Promise , Problem
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