SAP Knowledge Base Article - Public

2797151 - Career site tokens in RCM Account Creation notification do not redirect to RMK - Recruiting Management

Symptom

When RCM and RMK are implemented, the [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens available to use in the RCM account creation email notification do not redirect candidates to the RMK site.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Resolution

The tokens are entirely an RCM functionality and have no RMK integration. Their purpose is only to resolve to the RCM Career Site. This is not a defect and is confirmed as the expected behavior of the system. The tokens are a placeholder for the RCM Career Site and not a redirect.

An enhancement request has already been submitted to have an RMK URL token created. We invite customers to vote for it as per the process outlined in KBA 2090228

Alternative option :

The [[CAREER_SITE_URL]] and [[LOGIN_URL]] tokens are hard-coded and not configurable.
As the RMK URL is a static value, an alternative would be to paste the RMK URL in each desired email template in Recruiting Email Triggers.

See Also

 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

CAREER_SITE_URL; Redirect URL; RMK URL; Career Site URL; , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions