SAP Knowledge Base Article - Preview

2796945 - Hierarchy not imported properly in the SAP IRPA Desktop Tenant

Symptom

Below Error message display's after successful login into Desktop Agent,

"Can't Properly Setup a Tenant Socket

Reason: Bad value for member 'code'. Wanted value: 'OK'. Actual

value: 'Not Found' Label is: Agent machine XXX not found in hierarchy"

hirearchy.jpg


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Environment

SAP Intelligent Robotic Process Automation

Product

SAP Intelligent Robotic Process Automation all versions

Keywords

Can't Properly Setup a Tenant Socket, hirearchy, import, management, machine, login, type, sap intelligent, robotic, automation, tenant, not, irpa, ipa, desktop, agent, organize, machine, not found in hierarchy , KBA , CA-ML-IPA , IPA , Problem

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