SAP Knowledge Base Article - Public

2796935 - Sales Orders of type CBFD - Deliv.Free of charge are not visible in the Manage Sales Orders App (App ID F1873)

Symptom

Sales Orders of type CBFD - Deliv.Free of charge are not visible in the Manage Sales Orders App (App ID F1873)

Environment

S/4HANA CLoud

Reproducing the Issue

Creating a Sales orders of type CBFD, Deliv.Free of charge

  1. Open "Manage Sales Orders" App
  2. Press Create 
  3. Sales orders of type CBFD, Deliv.Free of charge are not visible

Displaying a Sales orders of type CBFD, Deliv.Free of charge

  1. Open "Manage Sales Orders" App
  2. Enter the number of the CBFD, Deliv.Free of charge order
  3. It is not returned

Cause

The "Manage Sales Order" application only allows to manage sales orders (VA01) documents, which are of type "C". This is the design from product team with limitation that only 'C' type of sales documentations are allowed to use the App 'Manage Sales Orders'.

There are separate applications available for other VBTYPs, for example "Manage Debit Memo Requests", "Manage Credit Memo Requests" and "Manage Sales Orders Without Charge". Separate semantic objects have been defined for such FIORI applications and currently it is not possible to populate the existing FIORI applications, for example "Manage Sales Orders" with different semantic objects.

Resolution

  1. As per the Free of Charge Delivery (‏BDA‏) test script please use the App Manage Sales Orders Without Charge (App ID F2305).
  2. It is also possible to use the Create Sales Order App

Keywords

F1873, F2305, Manage Sales Orders, Manage Sales Orders Without Charge, CBFD, Deliv.Free of charge, Free of charge , KBA , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud all versions