SAP Knowledge Base Article - Preview

2796929 - How to Disable Rich Text Editing in ITSM

Symptom

Rich text editing should be disabled for your user.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, ITSM, rich text, analysing, diagnosing, customizing, single user, SU01, parameters, missing text, not saved, not saving, empty, AI_CRM_TXTEDIT_HTML, DNO_CUST04 , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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