SAP Knowledge Base Article - Public

2796598 - Custom Panel Failed to Load - ONB


This knowledge Base Article provides an explaination on why Custom Panels Failed to Load within SAP SuccessFactors Onboarding

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into On-boarding application
  2. Select "Process" from the ONB dropdown tab
  3. Manually Start a Global Process
  4. Notice the Panel didn't appear


  • String was not recognized as a valid DateTime
  • Hire Date was configured to have a String Default Value

See example:



  • String value isn't an acceptable value for a Date data type.
  • Make sure to remove the [WOTCStartDate] set as Default Value for the Hire Date. 


Custom, Panel, Failed, Load, Manual, Process, String, Default, Value, Application Error, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions