SAP Knowledge Base Article - Preview

2796483 - "Agent XXX already connected" error when attempting to login to the Desktop Agent

Symptom

When attempting to open the Desktop Agent the below error is encountered:

AgentAlreadyConnected.png

"Can't properly Setup a Tenant Socket

Reson: Bad value for member "code". Wanted value: "OK".

Actual value: "NotAuthorized" Label is: Agent

XXXXXX-XXXXXX-XXXX already connected"

For versions 1.0.5.57 and above, the following error may be seen:

popupCloseDebug.jpg

"Desktop Agent is already running. Stop it and restart the debugger."


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Environment

SAP Intelligent Robotic Process Automation (IRPA) Agent

Product

SAP Intelligent Robotic Process Automation 1.0

Keywords

Factory, Logon, Desktop Agent, error, open connection, NotAuthorised, already launched, kill, Agent, Services, Details, Monitoring, Service, Task Manager, IRPA, Intelligent Robotic Process Automation, version, restart, stop, stopping, stopped, systray, system tray, icon, , KBA , CA-ML-IPA , IPA , Problem

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