You click the the Marketing tile via a mobile device and you receive the error: "app could not be opened either due to an incorrect SAP FIORI launchpad configuration or a missing role assignment".Failed to resolve navigation target "#Initial-manageCampaignFlow". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.
SAP Hybris Marketing Cloud – SAP Marketing Cloud
Reproducing the Issue
Logon to Marketing tenant via a mobile device
- Click Campaign App
- Error appears
The Campaign App on the SAP Marketing Cloud is not supported on Mobile Devices.
This App should only be used on desktop or laptop devices.
KBA , CEC-MKT-CPG , Campaign , Problem