You are changing the Fulfillment for one Line Item in the Sales Order XXX and you expect that the same Fulfillment be applied to all Line Items, however it doesn't happen. All the Line Items are in the same Delivery Group and Complete Delivery is checked.
XXX = Sales Order ID.
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center.
- Select Sales Orders view.
- Search for Sales Order XXX.
- Open the Sales Order XXX.
- Select View All.
- Choose Items tab.
- Select any Line Item.
- Change the Fulfillment to Internal or External.
- Notice that the same Fulfillment is not applied to the other Line Items.
When we change the fulfillment type to Internal or External, system changes fulfillment type to external only for the selected line item. This is the expected system behavior because on change of fulfillment type, that particular Line Item will be moved to another Delivery Group. If Fulfillment type is not changed and Ship-from is changed manually for one line item, Ship From determination will be repeated for all the items and if the items are available from the Location.
The system is working as expected, as the system will not apply the same Fulfillment for all Line Items.
Determination Source Fulfillment , KBA , AP-CR-CR , Customer Requirement , How To