The Include in Output indicator in the Attachment tab is not available in the Service Confirmation.
SAP Business ByDesign
Reproducing the Issue
Go to the Field Service and Repair work center.
- Select the Service Confirmations view.
- Open Service Confirmation XYZ (XYZ represents the ID of the Service Confirmation).
- Navigate to the Attachments tab.
- Select the attached document.
- You can see that the Include in Output indicator is not available.
The reason why the “Include in Output” Indicator not available for the Service Confirmation, is due to the fact that the system does not provide standard forms for Service Confirmations. The indicator is also not available in the Web Service.
The “Include in Output” indicator in the Service Confirmation is not available in the current release of SAP Business ByDesign. This is due to the fact that the system does not provide standard forms for Service Confirmations.
If you require this indicator, you can directly submit your request for an additional feature to the correct decision makers at SAP via Customer Influencer. The Customer Influence site, https://influence.sap.com, allows customers to log Improvement Requests themselves and have the ability to work directly with our technology and development group.
Customer Influence site for SAP Business ByDesign: https://influence.sap.com/SAPByDesign
OutputRelevanceIndicator; Include in Output; Service Confirmation; Attachments , KBA , AP-SCO-SC , Service Confirmation , Problem