SAP Knowledge Base Article - Public

2794539 - FIORI App Manage Journal Entry Templates Missing

Symptom

App Manage Journal Entry Templates  (app ID F3803) not found

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • Financial Accounting (FI)
  • SAP S/4HANA Cloud
  • SAP Fiori 

Reproducing the Issue

Search for app Manage Journal Entry Templates  (app ID F3803) via search field in FIORI or App Finder

Cause

"Manage Journal Entry Templates" is a new application in a new business catalog.

Resolution

User needs to update their roles

  1. Use administrator user to find app "Business Role Templates".

    businessRoleTEmplates.png

  2.  Input "SAP_BR_GL_ACCOUNTANT" in "ID" filter and search. Click on this role and click on "Business Role"

    businessroletem.png


  3.  Select the business role you want to compare. Click on "Compare".

    compare.png

  4.  You can see the new business catalog General Ledger - Journal Entry Templates SAP_FIN_BC_GL_JE_TEMP_PC is not selected. Select it, apply and save it.

    template.png


Keywords

Cloud, FIORI, Manage Journal Entry Templates, F3803, missing,  SAP_FIN_BC_GL_JE_TEMP_PC, BR_GL_ACCOUNTANT , KBA , FI-FIO-GL-TRA , Transactions Apps , FI-AP-AP-A , Posting/Clearing/Special General Ledger , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AR , Fiori UI for Accounts Receivable , FI-FIO-GL , Fiori UI for General Ledger Accounting , Problem

Product

SAP S/4HANA Cloud all versions