SAP Knowledge Base Article - Public

2793827 - Application Error in Job Profile Acknowledgement

Symptom

Application error when clicking on Job Profile Acknowledgement Confirmation in Todo porlet

Environment

SuccessFactors Job Profile Builder

Reproducing the Issue

  1. At the Home Page Click on the Job Profile Change in the To-Do Tile.
  2. See that when going to the Job Profile Acknowledgement page, an application error is displayed.

Cause

This issue happens because of a Job Profile that has been deleted before the employee could acknowledge it.

Resolution

Click on the "I am aware" Button and see if the issue persists afterwards. In case positive, an incident will be necessary to cleanup dirty data.

Keywords

Job Profile Acknowledgement, Issue, Popup Error Job Profile , KBA , LOD-SF-EP-JPB , Job Profile Builder , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HXM Suite all versions