SAP Knowledge Base Article - Public

2793037 - The RMK instance is on different Datacenter than the RCM instance - Recruiting Marketing


 The RMK instance is on a different Datacenter than the RCM instance


  • SAP SuccessFactors Recruiting Marketing 
  • Rx integration 


Technically, it's not an issue. You can connect any RCM instance from any datacenter to any RMK instance no matter the Datacenter, you just have to use the right urls in provisioning and pick the right datacenter in Command Center / Site setup / SSO.

The recommendation however is to connect a preview RCM instance to a stage RMK instance and a production RCM instance to a production RMK instance as a mismatch in version will cause issues with the integration (RMK wrapper might not load for example hereby causing RMK resources to be unavailable in bizx.

Using an RMK stage instance to implement a productive RMK site cannot work at all since the site cannot be indexed and mails will not be sent from it to name but a few restrictions.

If an instance is provisioned on the wrong environment (stage instead of prod), this should be corrected by the provisioning team via the customer's Sales Representative as per KBA 2555726 - RMK Instance is not Created

See Also

2539024 - Error: "Please configure RMK datacenter URL in Provisioning" when clicking RMK dashboard


datacenter, RCM, RMK, command, center, server , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem


SAP SuccessFactors Recruiting all versions