SAP Knowledge Base Article - Preview

2792745 - Information Required When Creating a SuccessFactors Support Incident/Case

Symptom

This KB article explains what information is needed by SuccessFactors Support in order to effectively analyze and resolve an incident


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Environment

 SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Succession & Development all versions ; SAP SuccessFactors Workforce Analytics all versions

Keywords

sf, success factors, how to create a support incident, support case, support scope, prioritization , KBA , LOD-SF-EC , Employee Central , How To

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