SAP Knowledge Base Article - Public

2792663 - Security Scan Error displaying when trying to create an Offer Letter or make changes in Manage Templates - Recruiting Management


An error message related to Security Scan appears when:

  • Creating Offer Letter
  • Trying to make a change through Manage Templates to a template

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

When making a change to a template:

  1. Go to Manage Templates > Recruiting Management
  2. Select the template you wish to make a changes
  3. Make the appropriate changes
  4. Click on Publish
  5. Get an error message

When creating an Offer Letter:

  1. Go to Recruiting > Job Requisitions
  2. Select the job requisition, then go to the Candidates tab of the job requisition > Take Action > Offer Letter
  3. Compose Offer Letter > Next

Error Message:



Security Scan for User Inputs Functionality is currently enabled on the instance.


This feature is to validate information inserted into fields of the module. To disable it, please follow the steps below:

  1. Go to Admin Center > Platform Feature Settings
  2. Search for feature Security Scan for User Inputs, and disable it
  3. Try to perform the action again, see that the error is no longer happening


Security Scan, Error, Offer Letter, Create, Security, Scan, User Inputs, Input contains tags or attributes not defined in whitelist, manage templates, template, requisition, application , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions