SAP Knowledge Base Article - Preview

2792614 - Content Issue when content directs to websites or files outside of iContent

Symptom

  1. When launching content, the content plays just fine in browser and on Android. However, on iOS the content does not play at all. Upon further investigation there is a cookie handling issue that is being seen from the iOS app. This is most commonly seen when content is not fully hosted on the iContent server, and only partially hosted.
  2. Content that requires a login is not displaying in application for users to signin so they can progress to filesharing or sharepoint type content.


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Environment

SAP Learning Managment System

Android

iOS

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions

Keywords

KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

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