SAP Knowledge Base Article - Preview

2791423 - Why is Service Request not visible for reporter in My Incidents app? - Solution Manager

Symptom

  • Create a ZMRQ service request in Create Incident Fiori app but it is not shown in My Incidents Fiori app when saved
  • Not able to see requests in My Incidents


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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

ITSM, IT Service Management , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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