When you try to Discard an Outbound File you receive a system crash.
SAP Business ByDesign
Reproducing the Issue
Go to the Liquidity Management work center.
- Under File Management select Outbound Files.
- Select the File ID ABC and select Actions > Discard. (ABC represents the Outbound File ID).
- You receive a system crash.
The reason you are receiving the system crash when you try to Discard File ID ABC, is because File ID ABC was not even processed. You created a new File ID DEF which was processed instead and the bank payment order got bound to File ID DEF payment file.
A manual correction from SAP side is needed to correctly discard the outbound file.
You have to create an incident with SAP with the permission to discard the outbound file.
To avoid such instances, before processing payment files make sure that the previous payment file is in status released or discarded for the same company/bank account.
Outbound file, system crash, dump, Discard , KBA , AP-PAY , Payment Processing , Problem