SAP Knowledge Base Article - Public

2789808 - Technical error occurs when configuring intercompany billing communication

Symptom

In configuration step "Configure intercompany billing communication" (SSCUI id 100424), when adding a new intercompany billing assignment, a popup appears with "Technical error".

Environment

  • Sales
  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to app "Manage your solution"
  2. Search with SSCUI id 100424
  3. Open configuration step "Configure intercompany billing communication"
  4. Click the button "Add"
  5. Select Supplying company and Ordering company. Click button OK.
  6. A popup appears with "Technical error".

Cause

Customer number for intercompany billing is not maintained for all sales organizations under the company code.

Resolution

  1. Go to app "Manage your solution"
  2. Search with id 100222. Open configuration step "Sales organization".
  3. Make sure the field "Customer number for intercompany billing" is maintained for all sales organizations under the supplying and ordering company.
  4. Please maintain the Supplier data for the Intercompany Customer of the Ordering Party.
  5. Make sure to follow the setup guide for intercompany best practice: Setup Intercompany Sales Order Processing (1MX,1WO, 2F4)

See Also

Setup Intercompany Sales Order Processing (1MX,1WO, 2F4)

Keywords

S4, HANA, technical error, TVKO, intercompany billing, supplying company , KBA , SD-BIL-IV-IB , Intercompany Billing , Problem

Product

SAP S/4HANA Cloud all versions