SAP Knowledge Base Article - Public

2789663 - Planned Costs in customer project are not calculated or updated

Symptom

The "Costs" on tab "Team" or in the details of the "Work Packages" aren´t correct calculated for the role.

Environment

SAP S/4 HANA Cloud
SAP Commercial Project Management (CPM)

Reproducing the Issue

  1. Open app: Plan Customer Projects
  2. Go to tab: Work Packages or tab "Team"
  3. The column "Cost" isn´t displaying the correct value.
  4. Or the planned costs are not updated after using button "Recalculate".

Cause

The planned costs cannot be determined because the corresponding rate isn´t maintained.

Resolution

  1. Open app: App: Manage Cost Rates - Professional Services (F3161)
  2. Check the "Rate" which is maintained for the combination of: Cost Center/Activity Type/...
  3. This rate is used for the calculation of the planned costs.

See Also

Fiori Library - Manage Cost Rates - Professional Services
Fiori Library - Plan Customer Projects
Fiori Library - Manage Activity Types

Keywords

SAP_BR_OVERHEAD_ACCOUNTANT, Kosten , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions