SAP Knowledge Base Article - Public

2788548 - No Results in job log of another user

Symptom

User cannot see Log/Results of another user in Application Log.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • Financial Accounting (FI)
  • SAP S/4HANA Cloud
  • SAP Fiori 

Reproducing the Issue

  1. User J logs onto system
  2. In app for example Schedule General Ledger Jobs (APP ID F1927), Select From and To Date for Application Jobs, User can only see the Results for which J has created. J cannot see the results of User P

    applicationJobs.png

  3. Likewise if User P logons onto to system and views Application Jobs, User P can only see results for which User P has created. User P cannot see results for User J

    generalledgerjobs.png

Cause

Authorizations for display of job spool outputs

The user is authorized to see only the Spool output of jobs that he/she scheduled. The user is not allowed to see the Spool output of jobs from other users. (for example, it may be critical to display the Job Spool Output of some financial reports)

Resolution

To see Results or Log you must logon as User who created Job itself.

This note is cloud relevant

Keywords

Cloud, application log, results, application, user, Authorizations, SAPJ, automatic clearing, , KBA , FI-FIO-GL-TRA , Transactions Apps , FI-AP-AP-A , Posting/Clearing/Special General Ledger , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AR , Fiori UI for Accounts Receivable , FI-FIO-GL , Fiori UI for General Ledger Accounting , Problem

Product

SAP S/4HANA Cloud all versions