Judging the right priority for SAP IBP Excel incidents.
To ensure healthy service levels for all our customers, the priority of incidents is judged based on the Business Impact of the issue.
This KBA outlines the principles which should be used for determining the priority of IBP Excel incidents, which cover the following components:
- SAP Supply Chain Management (SCM)
- SAP Sales and Operations Planning (SCM-SOP)
- SAP Integrated Business Planning (SCM-IBP)
Priority, assessment, judge, Business Impact, IBP, Excel, prioritization , KBA , SCM-IBP-XLS , Excel Client , SCM-IBP-XLS-UI , Frontend , How To
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