SAP Knowledge Base Article - Public

2784334 - "Authorization error" when accessing to SAC in SAP Analytics Cloud (SAC) - Product Version Specific

Symptom

Users are encountering a popping up error, while logging in to SAC from time to time (it is not on 100% logs), which states:

"Authorization error"

After this issue, the user is not able to see any files in the folders (neither recently used stories on home screen).

Environment

  • SAP Analytics Cloud 2019.<WAVE>.<PATCH>

Reproducing the Issue

  1. Login in the system
  2. Go to Menu >> Browse >> Files
  3. Error occurs and user is unable to use any of his stories

Cause

This issue is a bug.

Resolution

A fix has been provided in wave 2019.08

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0