In RUI screen ticket description field is coming only in half screen.
SAP Cloud For Customer
Reproducing the Issue
Open Ticket screen in open layout in HTML5.
- Create a description KUT field in ticket with full wide screen.
- Go to RUI, field width will only be in half screen.
In tickets RUI verticalFlowGrid layout is there and full width colSpan is ignored so it will not work for RUI.
This is a limitation. This use case is currently not supported.
RUI,Description,Wide Screen,Full Length , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem