When e-mailing candidates, the token [[CANDIDATE_EMAIL]] is pulling the contact e-mail of the candidate and not the primaryEmail (username) which the Candidates used when creating an account.
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SAP Success Factors Recruiting Management
This is expected system behavior. [[CANDIDATE_EMAIL]] token will pull the contact e-mail of the candidate.
Currently there is no token availbale that can pull the value of primaryEmail (username) however Integration center can be used to run report to get the value of the primaryEmail (username) for the candidates, refer article 2591563 - How to run reports using the Integration Center - Recruiting Management
In case you would like to see this functionality implemented in the future, we would suggest you to propose this idea via New Idea Submission tool so it can be considered to become a possible enhancement for future releases. To have your idea considered and voted on, and to track the interest of others, please visit Influence SAP and follow the instructions to submit your request.
Candidate username, RCM, Sucess Factors, Candidate Email, Token, primary username , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem