SAP Knowledge Base Article - Public

2782112 - Story loads forever when using a range filter in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


When opening a story in SAP Analytics Cloud, the loading animation will display forever and the below error message can be captured in the console log in the Google Chrome Developer Tools;

  • TypeError: Cannot read property 'getUTCFullYear' of undefined


  • SAP Analytics Cloud 2019.5.0

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Open a story which uses a range filter
  3. Observe the error


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

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SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0