SAP Knowledge Base Article - Public

2781710 - No permission to Close or Reopen Job Requisistion - Recruiting Management

Symptom

When an operator tries to change the status of a Job Requisition and save it, they see an error message saying:

  • You do not have permission to close the Job Requisition. Please Contact Admin
  • You do not have permission to reopen the Job Requisition. Please Contact Admin

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to a Job Requisition  
  2. Try to close (or reopen) it by change the status dropdown option.
    01.png
  3. Then try to save it
    02.png

Cause

This operator does not have the button permissions for Close and Reopen Job Requisition.

Resolution

The partner should assist in granting the permission to the required operator(s) in the Job Requisition Template to the Close and Reopen Job Requisition buttons, and use the buttons t close / reopen

03.png

If you dont have an implementation partner you can update the permission in manage templates.

  1. Go to Manage Templates
  2. Select the job requisition template you wish to make changes to
  3. Go to Button Permissions 
  4. Check to see if button Reopen Job Requisition is configured
  5. Update the Permission Role with the Role that will have permission
  6. If the button is not configured already then you will have to Add Button Permission
  7. Provide a description 
  8. Select the Role that will have the permission 
  9. Select Reopen Job requisition from the drop down.
    KBA1.jpg

  10. Click on Done
  11. Then Publish 

Keywords

close button, reopen button, permission to close the Job Requisition, permission to reopen the Job Requisition, You do not have permission to close the Job Requisition. Please Contact Admin, You do not have permission to reopen the Job Requisition. Please Contact Admin , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions