When click to open Notification in the side menu, you find it doesn't have Subscribe/Unsubscribe icon that to subscribe notification to Email.
SAP Cloud for Customer.
Reproducing the Issue
- Login with a business user.
- Click on Notification in the side menu.
- You find each Notification doesn't have Subscribe/Unsubscribe icon.
User is unable to view Subscribe/Unsubscribe icon in notification since related scoping question under Business Configuration is not maintained.
To activate this function, please ask your administrator to do the following steps:
- Go to Business Configuration work center.
- Go to Implementation Projects view.
- Edit Project Scope
- Navigate to Questions step.
- Click to open “Communication and Information Exchange”.
- Select “Business Process Management” and open the first element.
- Please check question “Do you want to use e-mail to notify business users about Business Task Management items?”
Subscribe to Email; Subscribe; Unsubscribe; notification setting; , KBA , SRD-CC-BTM , Business Task Management , How To