SAP Knowledge Base Article - Public

2779976 - Unable to open the app "My Dunning Proposal"

Symptom

While accessing the app 'My Dunning Proposals' the system raise the following error: "The user is not defined as accounting clerk in the system".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • Financial Accounting (FI)
  • SAP S/4HANA Finance
  • SAP S/4HANA
  • SAP S/4HANA Cloud

Reproducing the Issue

  1.  Click on the tile 'My Dunning Proposals'.
  2.  The error occurs : "The user is not defined as accounting clerk in the system".

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Cause

Missing Authorizations.

Resolution

The issue is due to the missing authorizations, Check if all the below steps are performed:

1. Define your user as accounting cleark for the company code using the app "Define Accounting Clerks".

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2. Check your CB user settings, if the business role BR_AR_ACCOUNTANT is assigned to the CB user via the app 'Maintain Business Users'.

3. Business catalog SAP_FIN_BC_AR_DUNNING_PC should have the unrestricted access to all the 3 help sections.

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Keywords

BR_AR_ACCOUNTANT, SAP_FIN_BC_AR_DUNNING_PC, Accounts receivables accountant, accounting clerk, clerk, FIN_ACC_CLERK, F2435, FI-FIO-AR, S4_PC , KBA , FI-FIO-AR , Fiori UI for Accounts Receivable , Problem

Product

SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902