SAP Knowledge Base Article - Public

2779898 - LMS: Course Home Scheduled Offering (Class) Time-zones.

Symptom

With Course Home enabled, when a user tries to register for a Scheduled Offering (now known as a Class on the User side with Course Home), the displayed time zone does not match the one in the users settings.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Enable Course Home.
  2. Try to register for a Scheduled Offering (Class).
  3. The Scheduled Offering (Class) has the timezone of the Scheduled Offering from the settings in the Admin side and not the User's timezone.

Cause

Catalog and new Course Home display offerings in the timezone of the Class (like booking a flight). Virtual sessions display in the user's time zone.

Resolution

We are bringing changes so that you can utilize the following setting for Course Home - "View Times in the Class Time Zone".

There is a known issue where if "View Times in the Class Time Zone" is set to "No" on Class level, the User's timezone is not be reflected which has been resolved in the 2111 Release. Support please see internal Memo.

See Also

2734443 - FAQ: Course Home (enableCourseHome)

Keywords

course home, lms, sap, sf, successfactors, Class, Scheduled Offering, Timezone, Time, User, Register, Catalog , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions