When entering a new Passport Number an error is shown below when replacing the old number.
The following fields are required and must be filled in before you continue:
"Passport number does not match the number provided by new-hire previously"
SAP SuccessFactors Onboarding 1.0 - All Versions
The passport number would not be updated because employee’s foreign passport establishes identity and therefore does not require reverification.
For Live Customer(s)
According to DHS: the I-94 establishes employment authorization and is the document which must be reverified.
ONB-20182, I9 - Reverification, Onboarding, Passport Number, Passport number does not match the number provided by the new hire previously , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem