SAP Knowledge Base Article - Public

2776694 - How can SuccessFactors end users find the datacenter where the instance is located

Symptom

Each instance is created in a specific datacenter. How to check in what datacenter my instance is located?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

You can find the Datacenter of the instance checking the URL of your system when accessing it. The first part of the URL determines the datacenter number and the environment (preview or production).

  1. Log in to SuccessFactors
  2. Check the term that is located between the terms "https://" and the ".com", ".eu" or ".cn".

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  1. Based on the term you find in the URL, look at this table and find the datacenter specific for that instance:
Datacenter Number  Production URL Preview URL

2

 https://performancemanager.successfactors.eu https://hcm2preview.sapsf.eu
4 https://performancemanager4.successfactors.com https://hcm4preview.sapsf.com
8 https://performancemanager8.successfactors.com https://hcm8preview.sapsf.com
10 https://performancemanager10.successfactors.com https://hcm10preview.sapsf.com
12 https://performancemanager5.successfactors.eu https://hcm12preview.sapsf.eu
15 https://performancemanager15.sapsf.cn -
16 https://hcm16.sapsf.eu -
17 https://hcm17.sapsf.com https://hcm17preview.sapsf.com
18 https://hcm18.sapsf.com https://hcm18preview.sapsf.com
19 https://hcm19.sapsf.com

https://hcm19preview.sapsf.com

See Also

2655655 - How can SuccessFactors end users find the company ID - SuccessFactors

Keywords

Datacenter, find, URL, server, located, hosted , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions