The Set as in Preparation action is disabled within the Points of Engagement.
SAP Cloud for Customer
Reproducing the Issue
Go to the Activity Planner work center.
- Go to the Point of Engagement view.
- Open the Point of Engagement ABC (ABC represents the Map ID).
- Select the Actions button.
- The Set as in Preparation action is disabled (greyed out).
There are Engagement Maps associated with this Point of Engagement ABC.
Open the Point of Engagement ABC.
- Go to the Engagement Maps tab.
- Delete the assignments.
- Select the Refresh button.
- The Set as in Preparation action is now enabled.
Point of Engagament, Engagement, Set as in Preperation, Preparation, Activity Planner, Actions , KBA , LOD-LE-PSP , Perfect Store , Problem