You are creating an Intercompany Sales Order using webservice and the Remarks for Supplier is not being added to the Sales Order.
SAP Business ByDesign.
- If Remarks for Supplier is coming from a webservice, when the Sales Order is created from a Purchase Order (Purchase Order being the source document), the system converts the Remarks for Supplier into Internal Comments, as the Sales Orders is supposed to be the supplier if considering the functionality point of view.
- When you create a Purchase Order from a Sales Order, the system sends the information maintained under the Remarks for Supplier, and this is sent for the supplier party, which can be the Purchase Order or a Third-Party scenario.
This is the system expected behavior.
In case there is a desire to still use the same service to create the documents, it is recommended to use a custom Add-On to achieve the expected behavior. Once the Sales Order is created, a Add-On can be created to perform updates in the Remarks for Supplier field.
Remarks for Supplier; Sales Order; Webservice; Purchase Order; , KBA , AP-SLO-SO , Sales Order , How To