SAP Knowledge Base Article - Public

2773498 - "An error has occurred." When Trying to Pick Activity in NES Step - OBD


When trying to pickup an activity during the NES step the following error message is seen:

An error has occurred. Please return to the home page to continue your account. If the error still appears, close the browser and re-start Onboarding.

kba image.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


 SAP SuccessFactors OnBoarding


  • The picklist is not properly cache in system memory.
  • Find the panel with the picklist and save the panel again.


SF, Success Factors, ONB, OBD, pick list , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Onboarding all versions