Even though Workflow Rules are configured in Employee Time Object, system is not triggering workflow. When the user requests a Leave ,request gets auto approved. Rule trace logs also shows that the workflow is triggering successfully.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Successfactors Employee Central: Time Off
Reproducing the Issue
- Apply Leave Request as User or Proxy as Admin user.
- Leave Request gets auto approved without workflow being triggered.
- Rule trace logs show that the workflow is triggering successfully.
Admin Workflow is not defined in the Time Type Object > Admin Workflow Configuration. System code is designed to prevent triggering workflow if the Admin Workflow is not defined in the Time Type Object.
It is mandatory to define Admin Workflow in the Time Type Object > Admin Workflow Configuration, even though the workflow rules are assigned in Employee Time object.
Time Off Workflow not triggering Workflow not Triggering during Leave Request Leave Request Approval Workflow Leave Request workflow Time off Workflow Leave Request Auto Approved Absence Request Auto Approved TIM-8363 , KBA , LOD-SF-EC-TIM , Time Off , Problem