SAP Knowledge Base Article - Public

2772574 - Error "Could not determine the number of " when using the App 'Export Master Data'

Symptom

  • Error "Could not determine the number of Products" appears when using the App 'Export Master Data' - Product
  • Error 'No Products correspond to the performed selection' appears  when using the App 'Export Master Data' - Product
  • Error "No Business Partners correspond to the performed selection" appears when using the App 'Export Master Data' - Business Partners
  • Error "You have no permission to download this content" when using the app 'Export Master Data' - Product 
  • Error "Could not determine the number of Business Partners" appears when using the App 'Export Master Data' - Business Partners
  • Error "You have no permission to download this content" when using the app 'Export Master Data' - Business Partner
  • The Role SAP_BR_PRODMASTER_SPECIALIST is assigned correctly but still unable to use  'Export Master Data' - Product  due to permission to download content message
  • The Role SAP_BR_BUPA_MASTER_SPECIALIST is assigned correctly but still unable to use  'Export Master Data' - Business Partner due to permission download content message

Environment

  • SAP S/4HANA Cloud -All versions
  • Master Data

Reproducing the Issue


Products

  1. Open Export Master Data – Products app
  2. Select  “Select All Fields from All Tables” radio button
  3. Input a material number
  4. Click Export 
  5. Message appears

Business Partners

  1. Open Export Master Data – Business Partners app
  2. Select  “Select All Fields from All Tables” radio button
  3. Input a Business Partner number
  4. Click Export 
  5. Message appears

Cause

The Role assigned  ( for example  SAP_BR_PRODMASTER_SPECIALIST or SAP_BR_BUPA_MASTER_SPECIALIST ) has Write access set as "No Access"  which is  Read Only Mode.

For Exporting Write Access is required

Resolution

Update The Business Role and set Write access as "Unrestricted" in the Maintain Business Roles app

See Also

Export Master Data

Maintain Business Roles

Keywords

Master Data , Excel , MVKE , SAP_CMD_BC_PR_MASSMAINT_PC , KBA , CA-MDG-CMP-FIO , Fiori UI for Consolidation & Mass Processing , Problem

Product

SAP S/4HANA Cloud all versions