SAP Knowledge Base Article - Public

2772083 - Time Off: ESS UI displaying available balances as {0}

Symptom

Time Off ESS UI displaying available balances as {0}

Time Balance1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SuccessFactors Employee Central
  • Time Off

Reproducing the Issue

  1. Login as admin
  2. Proxy as user
  3. Navigate to time off UI
  4. Create new Absence for any time type.
  5. Now you can observe that Available Balance as {0}(Check above image)

Cause

The following permissions are needed in order to view the available balance and balance overview sections on the UI:

  • Under Manage Time Off Time AccountTime Account, you have the View permission.
  • In addition, if the time profile is secured:

Time Management object permissions > Time Profile: View

  • If the time account and time account detail object is secured:

Time Management object permissions > Time account: View

Time account detail: View

  • If the Time Account Posting Rule object is secured:

Time Management Object Permission > Time Account Posting Rule - View

Note: Please see the implementation Guide Section Time Off Employee Self-Service User Interface (UI)

Resolution

This will be fixed in  b1905.System will respect permission on the Time Type object and will not  show the Time Type in UI if no permissions are given for the Time Type object .

See Also

 Time Off Employee Self-Service User Interface (UI)

Keywords

Zero Balance New ESS UI balance Availabe Balance {0} , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HCM Suite 1902