SAP Knowledge Base Article - Preview

2771929 - Cannot access Cloud Integration tenant Web UI and an empty file is downloaded

Symptom

You cannot open your tenant trying to access it's URL and an empty file with the name of the last directory of the URL is downloaded.

For example:

Trying to access the URL: https://<Account Short Name>-tmn.hci.<Landscape Host>.hana.ondemand.com/itspaces, an empty file named "itspaces" is downloaded.


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Environment

SAP Cloud Integration

Product

SAP Integration Suite all versions

Keywords

SAP Cloud Integration, CPI, tenant, IFlow, Integration Flow, deployment, HCI tooling , KBA , LOD-HCI-PI-GB , Generation & Build Framework , LOD-HCI-PI-OPS , Cloud Operations , Problem

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